Trust Center
For the champion - the church
Supplemental Terms for Gloo Impact
Supplemental Terms for Gloo Impact
These Supplemental Terms for Gloo Impact (“Supplemental Terms”) apply to all use of Gloo’s Impact Platform. These Supplemental Terms will supplement the Terms of Service for the Gloo Services (“Gloo’s Terms of Service”). These Supplemental Terms, together with Gloo’s Terms of Services and the policies and other documents referenced in these Supplemental Terms and Gloo’s Terms of Service, form the agreement (“Agreement”) between you and Gloo applicable to your use of and access to Gloo’s Impact
Please read these Supplemental Terms carefully. IF YOU DO NOT AGREE TO THESE SUPPLEMENTAL TERMS, OR DO NOT MEET ALL OF THE QUALIFICATIONS IN THESE SUPPLEMENTAL TERMS, YOU MAY NOT ENTER INTO THE AGREEMENT OR ACCESS OR USE GLOO’S IMPACT PLATFORM.
Definitions
Terms used in this Agreement have the definitions given in these Supplemental Terms, or if not defined in these Supplemental Terms, have the meanings given in Gloo’s Terms of Service. All other terms shall have their plain English meaning as commonly interpreted in the United States.
A "Champion Offering" is a structured service or product sponsored by a Donor Organization and provided by a Champion Organization to beneficiaries, designed to address specific needs, and subject to clearly defined Milestones. . This structured approach is designed to provide beneficiaries with targeted assistance, while Donor Organizations, donors and Champion Organizations can monitor impact and success via real-time tracking and detailed analytics.
A “Champion Organization” is a legal entity dedicated to delivering approved services or products to beneficiaries. A Champion Organization is responsible for creating and managing Champion Offerings tailored to address specific needs of beneficiaries and for coordinating frontline workers such as coaches, therapists, or guides (whom we refer to as “champions”) who work closely with beneficiaries to provide personalized support and guidance.
“Code” means the U.S. Internal Revenue Code of 1986, as amended.
A “Fund” is a pool of capital approved by a Donor Organization to support one or more specific Champion Offerings. Each Fund is designed to address targeted needs within a beneficiary population, with detailed criteria for how the funds are to be used.
“Donor Organization” means a charitable organization that is (i) qualified under Section 501(c)(3) of the Code, (ii) in good standing in its state of incorporation and in the states and other jurisdictions in which it is authorized to do business, and (iii) registered to solicit charitable contributions to the extent required in each state where the Donor Organization might engage in solicitation activities in connection with a Fund.
“Impact Platform” means the Gloo Impact online platform, including gloo.impact.xyz and other websites or mobile applications, any related source code, object code, assets, algorithms, application programming interface, related documentation, and including any updates, new versions, improvements, enhancements, additions, and modifications.
A “Milestone” means a defined activity or task that must be completed in connection with a Champion Offering, with each Milestone having specific verification requirements and associated payment amounts(s).
The words "we", "us", "our" or any of their derivatives refer to Gloo and its successors and any novatee, assignee, transferee or purchaser of Gloo's rights and/or obligations hereunder and any reference to Gloo includes a reference to such successor, novatee, assignee, transferee or purchaser.
The words "you", "your", "yours" or any of their derivatives refer to each Donor Organization and Champion Organization using or accessing the Impact Platform. Under these Supplemental Terms, you may be a Donor Organization, a Champion Organization, or both, depending on your access to and use of the Impact Platform.
Effective Data
You will be bound by this Agreement as of the date you first accept these Supplemental Terms, including electronically, or otherwise access or use the Impact Platform. You and Gloo are each a party to this Agreement and together are the parties to this Agreement.
Representations and Warranties
You represent and warrant that (i) you have full power and authority to enter into this Agreement; (ii) this Agreement forms a binding legal obligation on your behalf; (iii) this Agreement will not conflict with or result in a breach of any other agreement or obligation applicable to you; (iv) you have all legal rights and authority necessary to perform your obligations under this Agreement and to grant all rights and licenses set forth herein; and (v) you will use donations contributed to each Fund for the purpose and criteria contemplated under that specific Fund.
You further represent and warrant that all information You provide to Gloo in connection with the Implact Platform, including in connection with any Champion Offering, Champion Organization, and/or Donor Organization (or any Fund), as applicable, is and will remain truthful, accurate and complete. You acknowledge that Gloo may suspend or terminate access to your Account or the Impact Platform, if any such information is untruthful, incomplete, or inaccurate.
If you are a Donor Organization, You further covenant and agree that to the extent You no longer meet the requirements for a Donor Organization under this Agreement, You shall immediately cease solicitation activities and notify Gloo.
Account Creation
Each Donor Organization or Champion Organization participating in the Impact Platform must create an account (“Account”) with our banking partner, Thread Bank and/or any successor partner (“Banking Provider”). The creation of any Account is in the sole discretion of Gloo and the Banking Provider. By submitting your application to obtain an Account with our Banking Provider, you signify that you have read, understood, and agree to be bound by the account agreement of the Banking Provider (the “Account Agreement”). The Account Agreement will govern your use of specific aspects of the Impact Platform, such as the payment and receipt of amounts in connection with the Champion Offering. If there is any contradiction between this Agreement and the Account Agreement, the Account Agreement shall take precedence in relation to the specific aspects of the Impact Platform to which it applies, while this Agreement shall control in all other respectsYou also agree to receive all notices and other communications from us and our Banking Provider electronically, as further described here.
When you apply for an Account, you will need to provide certain information regarding your organization and certain personal information (collectively, "Company Information"). This Company Information may be shared with our Banking Provider to enable them to provide some aspects of the Impact Platform. Company Information may include your registered business name and state of incorporation, the business address, ownership details (if applicable), the nature of the business, and other business information we or our Banking Provider may request from time to time; the name, contact information, and date of birth of account administrators, users or beneficial owners (if applicable), and other personal information; and a corporate registration certificate, proof of address, personal identification, and any other documentary information used to verify business and personal information. You acknowledge that you have obtained or will obtain appropriate consent and authorization of any person whose personal information you provide before sharing such data with us.
We also provide Company Information to our Banking Provider and other third-party service providers to determine your eligibility for access to certain aspects of the Impact Platform. We rely on the accuracy of the Company Information you provide us when opening and maintaining your Account. You r Acknowledge that Gloo (or our Banking Provider) may deny your application, or suspend or terminate your access to the Impact Platform, or your Account if any Company Information is out of date, incomplete, or inaccurate.
Donor Impact Funds
Establishing Funds
A Donor Organization may set up one or more Funds through the Impact Platform. Each Fund may sponsor or support one or more Champion Offerings selected by the Donor Organization in support of its exempt purposes within the meaning of Section 501(c)(3) of the Code.
b) Classification and Use of Contributions to Funds.
A Donor Organization will establish each Fund as a fund restricted for one or more exempt purposes within the meaning of Section 501(c)(3) of the Code.
The Donor Organization shall not provide donors with advisory privileges regarding the use of donated funds or otherwise create a donor advised fund in connection with any Fund.
Donations made by donors earmarked for a designated Fund will generally be classified as funds restricted for the specific exempt purpose of that Fund,as approved in advance by the Donor Organization, potentially resulting in assets with donor restrictions.
Donations solicited and received for a Fund must be used by the Donor Organization and Champion Organization for purposes consistent with the purposes communicated to donors in connection with the solicitation of such funds to the Fund.
The Donor Organization shall ensure the use of the funds by the Donor Organization does not result in impermissible private inurement, excess benefit or private benefit.
The Donor Organization must adhere to all applicable laws, regulations, Laws, and accounting standards regarding the management and use of assets subject to donor restrictions.
c) Restricted Account Agreement
The Donor Orgnization will not permit or allow any funds allocated to an awarded scholarship for a Champion Offering to be reallocated or removed from a Fund, and shall treat all such funds aspending revenue for the Champion Organization delivering the applicable Champion Offering to the beneficiary of the awarded scholarship.
The Impact Platform does not currently have the functionality for withdrawing funds from a Fund back out to the Donor Organization’s linked bank account. A Donor Organization can indicate its commitment of funds to the Fund without depositing the full amount of that commitment. This will prevent money from being stuck in the Fund in the event demand for the selected Champion Offering(s) is lower than anticipated.
Fund Accounts do not earn interest.
Selection of Champion Offerings.
The Impact Platform provides Donor Organizations with the ability to select Champion Offerings to sponsor or support from an aggregated list. Any list or search results of available Champion Offerings displayed on the Impact Platform is provided as a convenience to Donor Organizations and is not intended to constitute advice, endorsement or recommendations of any kind. Any available Champion Offerings, including the information regarding those Champion Offerings, may be updated or amended at any time, with or without notice from Gloo
While Gloo agrees to use reasonable efforts in providing information related to Champion Organizations and their Champion Offerings, Gloo makes no representation or warranty about the accuracy, completeness, or adequacy of any list of Champion Offerings or any information provided through the Impact Platform regarding any Champion Offering. Gloo has not independently verified any of the information provided by Champion Organizations with respect to any Champion Offerings.
Donor Organizations are solely responsible for reviewing and assessing the available Champion Offerings, researching the Champion Organizations (including their nonprofit or for-profit status), verifying the suitability of any Champion Offering, and confirming that the Champion Offering aligns with and furthers its exempt purposes within the meaning of Section 501(c)(3) of the Code. A Donor Organization bears the sole and exclusive responsibility for determining (a) whether a Champion Offering’s use of Fund funds furthers the Donor Organization’s exempt purposes within the meaning of Section 501(c)(3) of the Code, and (b) that the Champion Organization uses the funds in a manner consistent with the purposes of the Fund.
A Donor Organization may add a Champion Offering to a Fund only if the balance of the Donor Organization’s Fund Account exceeds the aggregate amount payable for the Champion Offering and any other Champion Offerings then currently being sponsored or supported by the Fund, together with any Platform Service Fees relating to such Champion Offerings. If the Donor Organization’s Fund Account does not have sufficient funds available to support a Champion Offering, the Champion Offering may be added to the Fund’s waitlist until such time that the Fund Account has sufficient funds available. If a Fund has multiple Champion Offerings on its waitlist, the Donor Organization may select Champion Offerings from the waitlist in any order of priority determined by the Donor Organization. In no event will Gloo or its Banking Provider be required to extend credit to a Donor Organization to allow it to sponsor or support a Champion Offering. A Donor Organization’s ability to add a Champion Offering to a Fund may be subject to further restriction under the applicable Account Agreement for that Fund..
Champion Offering Terms
The amount(s) payable by a Donor Organization for a Champion Offering and the other terms applicable to a Champion Offering, including any requirements for individuals to participate in the Champion Offering and the Milestones to be achieved by the Champion Organization prior to any installment payment(s) by the Donor Organization, will be as set forth in the description of the Champion Offering on the Impact Platform. The Donor Organization and the Champion Organization are responsible for providing all information as necessary to provide the Champion Offering through the Impact Platform. For purposes of each Champion Offering, the Donor Organization and the Champion Organization shall be considered the contracting parties. The Donor Organization shall be the party responsible for providing payment to the Champion Organization for its services or other activities in connection with each applicable Champion Offering. The Champion Organization shall be the party responsible for providing the services or other activities under each Champion Offering. With respect to any Champion Offering, Gloo will have no obligation or responsibility with respect to the Champion Offering and the applicable Donor Organization and the Champion Organization will look solely to each other for any loss, claims, damages, or other liability arising from or related to the Champion Offering and the performance thereof.
Each of the Donor Organization and the Champion Organization and their respective affiliates hereby release Gloo and its affiliates from any and all claims arising from or relating to any Champion Offerings, including the payment(s) to be provided by the Donor Organization in connection with Champion Offering and/or the performance (or non-performance) of any of the services or other activities to be provided by or through the Champion Organization in support of the Champion Offerings
Each of the Donor Organization and the Champion Organization will comply with all terms and conditions agreed to between them with respect to the Champion Offering.
Impact Platform Service Fee
The Donor Organization will pay Gloo a service fee (“Impact Platform Service Fee”) equal to three percent (3.0%) of the total amount of the funding for each Champion Offering supported or funded by the Donor Organization through the Impact Platform. The Impact Platform Service Fee will be charged to the Donor Organization’s Account as each Milestone is completed for the applicable Champion Offering. For the avoidance of any doubt, the Impact Platform Services Fee will be charged to the Donor Organization’s Funding Account in addition to the amount of each Milestone payment and will not be deducted from the Milestone payment payable to the Champion Organization. For purposes of illustration only, if a Donor Organization supports or funds a Champion Offering that has five milestone payments of $100 each, the Donor Organization’s total funding commitment for that Champion Offering, including the Impact Platform Service Fee, will be $515. When each of the Milestones is completed, the Donor Organization’s Account will be charged $103, of which $100 will be transferred to the Champion Organization for completion of the Milestone and $3 will be transferred to Gloo as payment of the Impact Platform Service Fee.
Compliance with Laws.
. Each of the Donor Organization and the Champion Organization is responsible for ensuring that each Champion Offering, as made available through the Impact Platform, complies with all applicableLaws and does not cause Gloo to violate any applicable Law, including without limitation any Laws relating to tax-exempt organizations (if applicable). Gloo is not responsible for compliance by the Donor Organization or the Champion Organization with any Laws or for any failure by the Donor Organization or the Champion Organization to comply with any such Laws.
Branding.
Each Champion Offering will be branded with the names, logos, and other trademarks (“Marks”) of the Donor Organization (or its Fund) and the Champion Organization. The Donor Organization and the Champion Organization each grant to Gloo all licenses, rights, permissions, and consents necessary for Gloo and its affiliates, contractors, and subprocessors to use those of their Marks provided for use in connection with each Champion Offering as required for Gloo to make available and provide the Champion Offering and the other Offerings through the Impact Platform.
Policies.
Donor Organization and Champion Organization will ensure that each Champion Offering complies with the Gloo Services Acceptable Use Policy (“AUP”) and any other Gloo policies applicable to for the Impact Platform.
Shared Data.
Donor Organization and Champion Organization authorizes Gloo to collect and share statistical and performance data related to each Champion Offering (“Shared Data”). Shared Data will be collected in an aggregated, de-identified, and anonymized form and will not include personal information regarding beneficiaries of the Champion Offering. Donor Organization and Champion Organization are each responsible for any use of any Shared Data. Neither Donor Organization nor Champion Organization is granted any other rights in any Shared Data.
Changes.
As with Gloo’s Terms of Service, Gloo may make changes to these Supplemental Terms. By continuing to access or use the Impact Platform after notice of any update to these terms, you agree to be bound by them.
Last Revised: August 5, 2025